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These 5 Jobs Are Most Vulnerable to AI According to CNBC

While artificial intelligence isn't ready to take over the workforce, it will significantly impact certain professions. For many, it’s not about being wholly replaced but rather about adaptation. Understanding this nuance is vital for both employees and businesses alike.

Let’s talk about the five professions most likely to feel AI's impact: according to CNBC

  1. Legal secretaries

  2. Travel agents

  3. Receptionists

  4. Telemarketers

  5. Retail salespeople.

If you’re in one of these fields, the future might seem daunting. These roles rely on repetitive tasks, structured information, and predictable customer service scenarios—perfect ground for AI to step in and streamline operations. However, don’t be disheartened. Like the dawn of computers or the internet, new technology brings opportunity. It’s a time to evolve, upskill, and embrace the changes ahead.

Let’s face it: as someone over 40, this is nothing new for us. We’ve lived through massive transformations already, from the rise of the internet to the proliferation of smartphones. Remember when you couldn’t imagine working without a fax or landline?

Now, they’re practically artifacts. The same holds true for AI. It’s just the next step in a constantly evolving landscape.

So, how do you position yourself for success in this AI-driven future?

1. Stay Discoverable: It’s easy to be drowned out in a world flooded with technology. The most talented individuals are often invisible simply because they haven’t embraced the tools to make them seen. Build your online presence—create a professional LinkedIn profile, a personal blog, or even a YouTube channel sharing your expertise. People need to know who you are and what you can do. If you’re doing exceptional work, make sure it’s visible. Imagine if you hit a metaphorical home run at work and no one knew it. That’s the equivalent of excelling without sharing it online.

2. Embrace Reinvention: AI might be a challenge, but it’s also an opportunity to reinvent yourself. You’ve got experience, wisdom, and a strong work ethic—all qualities AI can’t replicate. Focus on developing soft skills like leadership, communication, and creativity, which are harder for machines to emulate. Start a side hustle, try new projects at work, or look into training programs that teach you how to work alongside AI.

3. Upskill and Learn Continuously: If you think your current job might be automated, take it as a cue to adapt. The key is not to fear the machines but to learn how to use them to your advantage. The most successful people are those who blend technology with their unique human touch. Whether it’s learning how to operate AI tools, mastering data analysis, or becoming the go-to person for strategy and creative problem-solving, you can secure your place in the future workforce.

4. Cultivate a Positive Mindset: Resisting change is a natural response, but it’s also counterproductive. Instead, embrace a mindset of optimism. As technology reshapes industries, those who see change as an opportunity rather than a threat are the ones who thrive. Reframe challenges as avenues for growth, and surround yourself with a supportive tribe of like-minded people. Mastering AI integration begins with believing in your ability to adapt.

AI isn’t here to replace us but to augment our capabilities. Yes, some jobs may change or disappear, but that doesn’t mean human potential will diminish. On the contrary, this is your chance to rise, evolve, and discover new passions. Whether you're starting fresh or adding new tools to your belt, the future of work isn’t something to fear—it’s something to embrace.

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Keep up the good work,

Chris

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